Effective date: 28/05/2026Documentation Index
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1. Definitions
“Data Protection Agreement” or “DPA” means the agreement between LightOn and the Customer regarding the processing of Personal Data. “Administrator” means an Authorized User designated by the Customer to manage and control the Platform, the Customer’s accounts, and the Authorized Users. “Third-Party Applications” means all third-party applications, integrations, websites, products, or services that are linked to or interact with the Services, including all applications created by third parties using LightOn’s software development kits (“SDKs”) or other development tools. “API Key” means the unique identifier generated via the Console or via Paradigm that allows the Customer or its applications to authenticate and consume LightOn’s API Services. “Customer” means the person or organization that has entered into a contract for the provision of solutions delivered through the use of the Platform made available by LightOn for the purpose of benefiting from and/or enabling its Authorized Users to benefit from the User Services offered by LightOn. “Account” refers to the online space made available to Users to manage the User interface, notably by providing access to certain User information (including last name, first name, email address, phone numbers, Content, etc.), to access relevant information and documents stored on the Platform, and to use the Platform in connection with the services provided by LightOn. “Terms” has the meaning given to it in the preamble hereto. “Customer Terms” refers to the specific terms that apply to Authorized Users and bind them to the Customer. “Content” means any content that LightOn has not directly created or produced (data entered by Authorized Users, documents provided, etc.). “User Documentation” means any documentation or materials provided (or made available) by LightOn to the Customer or Authorized Users in connection with the Services. “Customer Data” refers to all information and data processed by a LightOn Service on behalf of the Customer, including all Personal Data as well as all photos, videos, audio or transcription data, images, comments, annotations, documents, user support communications, or any other content or information entered, uploaded, or processed by Users or automatically within the Platform or through the User Services, or collected, stored, or processed by LightOn on behalf of the Customer or its Authorized Users through or via the Platform or the User Services “Personal Data” means personal data or personal information (each as defined in the GDPR and in national laws implementing the GDPR, including the French Data Protection Act of January 6, 1978, as amended) contained in the Customer Data and which enables the direct or indirect identification of a natural person. “Platform” means all solutions and services provided by LightOn as part of the User Services, on all platforms such as mobile, web, or desktop applications, and hosting the User Services. The solutions and services in question include, in particular, Paradigm and LightOn Console. The Platform may be hosted- On Premises, under the Customer’s full control
- In a private cloud, under the Customer’s full control
- In a private cloud managed by LightOn on behalf of the Customer (single-tenant installation, except possibly regarding the use of GPU-type nodes, used in particular for interferometry, document processing, and text generations)
- In a private cloud managed and controlled by LightOn (multi-tenant installation)
2. Customer Terms
The Platform may allow the Customer who has enabled access to the Platform for Authorized Users to upload its own terms and conditions. These Customer Terms govern the use of the Platform by the Customer’s Users. In the event of a conflict between the terms of the Customer’s Terms and those of LightOn’s Terms, the terms of the Customer’s Terms shall prevail by default, except in cases of obvious errors or non-compliance with applicable regulations.3. Changes to the Terms
LightOn reserves the right to change or modify the Terms (or any LightOn policy or guideline) at any time and in its sole discretion to adapt to its business operations and comply with applicable regulations. If LightOn makes changes to these Terms, we will notify you of such changes either by sending you a notification, by informing you via the Site or the Platform (including by asking you to accept the new terms), and/or by updating the “Last Updated” date at the top of these Terms and publishing the revised Terms on the Platform without prior notice. Upon logging into the Platform, the User must accept the current version of the Terms by checking a box or using any other means capable of obtaining the User’s consent. The version that prevails is the one accessible online. If the User does not accept the Terms or any subsequent modifications thereto, access to the Platform, the User Services, and the User’s account may be disabled.4. Acceptance of the Terms and Conditions for Use of the Platform
4.1 General Provisions
By using the Platform, you acknowledge and agree that:- You have read LightOn’s and/or the Customer’s Terms
- You understand all the terms of the Terms
- You agree to be legally bound by all the provisions of the Terms and Conditions that you have read and accepted.
4.2 Provisions Specific to the “LightOn Console” Self-Service Offering
Notwithstanding or in addition to the provisions of Section 4.1, access to and use of the LightOn Console platform and its self-service application programming interfaces (APIs) are subject to the Customer’s independent creation of an online account. Upon doing so, the Customer fully, completely, and unreservedly accepts these General Terms of Use (GTU), the Console’s General Terms of Service, the Data Usage Policy (Privacy Policy), and the Data Protection Agreement (DPA) is mandatory and must be provided through an affirmative digital action (clickwrap mechanism via a dedicated checkbox) during the registration process. If the Customer does not accept these documents, they must not use the Service. The Parties expressly agree that the digital audit trails and connection logs automatically generated by LightOn’s identity management systems (including, but not limited to, the Customer’s unique identifier, the source public IP address, the precise timestamp of acceptance, and the cryptographic hash of the version of the accepted terms) constitute valid, legally binding, and fully enforceable proof of consent against the Customer. The requirement for a handwritten or qualified electronic signature is expressly waived for the use of the self-service Console platform.5. Eligibility
The purpose of these Terms is exclusively to govern access to the Platform and User Services and to determine the terms of use thereof. They are therefore not intended to apply to any other medium belonging to LightOn or the Customer, as the case may be, that is not implemented within the Platform. The Terms apply to Users and Customers for access to and use of the Platform and User Services. As a User, you represent and warrant that:- You are of legal age in your country of residence to access the Platform
- Your access to the Platform has not previously been suspended and has not been reactivated since then.
6. LightOn Services
6.1. General Description of Services
LightOn provides a suite of generative artificial intelligence and advanced enterprise data processing software solutions, including in particular:- Paradigm: an enterprise artificial intelligence platform equipped with a turnkey user interface (UI Assistant), designed for document analysis, large-scale semantic search, collaboration, and secure content generation.
- LightOn Console: a developer platform comprising a web portal, interactive test environments (playgrounds), consumption monitoring dashboards, and a set of application programming interfaces (REST APIs) that enable the integration of LightOn’s AI capabilities directly into the customer’s workflows and applications.
6.2. Deployment Model and Infrastructure Architectures
Depending on the options subscribed to or selected online by the Customer, the Services are accessible via different infrastructure architectures, operated on the Customer’s infrastructure or LightOn’s infrastructure (hosted within the European Union):- Shared Cloud Deployment (Multi-tenant SaaS): The entire Platform and the software components necessary for its operation are deployed on a shared cloud infrastructure, operated and controlled by LightOn. Each Customer’s data is strictly segmented and logically isolated to prevent any access by third parties. This is the deployment mode of The Console when you use console.lighton.ai
- Dedicated Deployment / Private Cloud (Single-tenant SaaS): The Services are deployed on a dedicated cloud instance, logically or physically isolated, hosted and managed by LightOn exclusively on behalf of the Customer. The choice of hosting is under the Customer’s control from among the options offered by LightOn; for example, it is possible to choose hosting with a “SecNumCloud”-certified provider.
- Hybrid Deployment (Sovereign Cloud Acceleration): The software logic, interface, and persistent data storage are deployed on the Customer’s own infrastructure (cloud or on-premises servers). The computing resources required to run AI models (including inference and embedding calculations) are outsourced under LightOn’s control via cloud computing nodes (GPUs), which operate on a short-lived basis and, by default, without any persistent retention of the transmitted data.
- On-Premises Deployment (Self-Hosted / Sovereign): The entire Platform, including all software components, data storage, and necessary GPU computing resources, is installed and operated directly under the Customer’s full control on their own infrastructure (which can be configured to be completely isolated from the Internet or air-gapped).
6.3 Artificial Intelligence Features and Capabilities
The Services incorporate advanced generative artificial intelligence capabilities that enable Users, depending on the application or programmatic interfaces used, to perform the following operations:- Natural Language Processing (NLP) and Text Generation: Contextual text generation, query completion, real-time multilingual translation, automated writing, and synthesis and comparison of complex documents.
- Document analysis and advanced parsing: Automated text extraction from digital, digitized, scanned, or handwritten documents via a state-of-the-art optical character recognition (OCR) system or any other system capable of extracting textual information from image- or graphic-based documents, converting raw documents into actionable data.
- Structured data extraction: Targeted extraction of specific information, tables, or fields from unstructured documents, automatically rendered as structured data schemas (e.g., JSON format) according to the application’s requirements.
- Semantic search and generation-enhanced search: Ingestion, chunking, embedding, and indexing of files to enable hybrid grounded search within documents provided by the Customer.
- Visual and multimodal analysis: Image recognition and visual analysis combining textual and graphical elements (diagrams, figures, drawings, photographs) present within documents provided by the Customer.
- Knowledge management and connectors: Organization of data into specific workspaces dedicated to the Customer or a team, integration of native connectors for third-party data sources (SharePoint, Teams, Google Drive, ServiceNow, etc.), and indexing via smart tagging (Knowledge Graph / Smart Tagging).
6.4. Registration/Login
To use the Platform, a User Account must be created. Only Authorized Users with the necessary permissions may create User Accounts on behalf of a Customer.**6.5. Access **
During the term of the contractual relationship, Authorized Users may access and use the Platform, and may allow Users for whom they have created Accounts to access and use the Platform, in particular for the purposes set forth- in these Terms
- in LightOn’s terms and conditions or in the contract between LightOn and the Customer
- in the Customer’s Terms, if applicable.
- at the request of Users and/or the Customer if access to or the existence of the said User’s account is no longer necessary for the purposes,
- by an Authorized User with the necessary rights
- upon termination of the contractual relationship.
- Access to the Platform and the use made of their login credentials for the Platform and their API Keys by a third party. It is their responsibility to take all necessary measures to maintain the confidentiality of these credentials. LightOn is released from any liability in the event of inability to access the Platform and the Services due to an event beyond its control;
- The creation and use of information shared for the purpose of accessing and/or using the Platform and/or User Services. It is the responsibility of Authorized Users to take all necessary measures to control the sharing of such information and, where applicable, to inform the individuals concerned about the processing of their personal data when they use the User Services, particularly through the Customer Terms. LightOn is released from any liability in the event of access to the Platform and the Services by any third party with knowledge of said information, due to an event beyond its control.
6.6. Software
The Platform is accessible online. LightOn may make the Platform available as part of the User Services. Subject to compliance with the Terms, LightOn grants the Customer, Authorized Users, Users, and any guests a limited, non-exclusive, non-transferable, and non-assignable license to access and use the Platform to the extent necessary to use the User Services. To the extent that a component of the Platform contains open-source software, the open-source license for such software shall govern with respect to that component. With respect to the elements under its control, LightOn endeavors, to the extent possible, to make the Platform and its User Services accessible at all times, 24 hours a day, 7 days a week. Nevertheless, for the proper management of the Platform, LightOn may at any time, with respect to elements under its control:- Suspend, interrupt, or limit access to all or part of the Platform, or to certain parts of the Platform, for Users or certain Users;
- Remove any information that may disrupt its operation or that violates national or international laws or LightOn’s and/or the Customer’s Terms and Conditions;
- Suspend access to the Platform in order to perform updates, in the cases provided for herein.
6.7. Authorized Use - Restrictions.
The Customer agrees to comply with and warrants that Users whose Accounts have been created under its authority will comply with the following commitments. When using the Platform or User Services, and unless expressly authorized and duly validated by the Parties, no information, and more generally any Content, may be recorded, hosted, displayed, downloaded, modified, published, transmitted, updated, or shared that:- belongs to another person and to which neither the Authorized User nor the Customer has any rights;
- is grossly offensive, harassing, profane, obscene, pornographic, pedophilic, defamatory, invasive of another’s privacy, hateful or racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise illegal in any way, or, more generally, is contrary to the purposes of the Platform, likely to infringe upon the rights of LightOn or a third party, or contrary to public decency;
- harms minors in any way;
- infringes any patent, trademark, copyright, or other proprietary rights, including intellectual property;
- violates any law or regulation currently in force;
- deceives or misleads the recipient regarding the origin of the information, or communicates any information of a grossly offensive or threatening nature;
- impersonates another person;
- contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer system;
- threatens the unity, integrity, defense, security, or sovereignty of any country, friendly relations with foreign states, or public order; incites the commission of a recognizable offense; hinders the investigation of an offense; or insults another nation; or is misleading or known to be false in any way.
- Interfere with the Platform or User Services for the purpose of accessing unauthorized Content or information;
- rent, lend, sell, sublicense, or create derivative works of the Platform and User Services, except to the extent permitted by applicable provisions and/or applicable regulations;
- reproduce, modify, adapt, disclose, decompile, reverse engineer, disassemble, or attempt to derive the Platform and/or User Services, and more specifically the source code, the underlying ideas, algorithms, file formats, or non-public APIs of the User Services used to make the User Services available to Users, except to the extent required by applicable law and applicable provisions or express authorization granted by LightOn;
- remove, modify, or obscure any copyright, trademark, or other proprietary rights notices on or within the Platform and the User Services, and generally infringe upon the intellectual property rights held by LightOn or third parties regarding the Platform as well as the data accessible via the Platform and/or the User Services;
- use the Platform, applications, and User Services in a manner that could interfere with, disrupt, negatively affect, or prevent other users of the Services from fully enjoying the User Services, or that could damage, disable, overload, or impair the operation of the User Services, including the security measures taken by LightOn and/or the Customer to ensure the confidentiality and integrity of data processed in connection with the User Services;
- attempt to gain unauthorized access to the Platform and the User Services or to its related systems or networks;
- within the strict limits of applicable legal provisions, create a competitive product or service, or copy features or functions of the Platform and User Services;
- disclose to any third party, without LightOn’s authorization, any information or performance analysis relating to the Platform or the User Services;
- engage in advertising or soliciting other Users or third parties to buy or sell services, including, but not limited to, services related to those displayed via the Platform or related to LightOn;
- transmit unsolicited commercial or spam chain letters or emails to third parties via the Platform or User Services;
- use any information obtained from the Platform or the User Services to harass, abuse, or harm another person, or to contact, advertise to, solicit, or sell anything to another person;
- misuse the User Services in any way, including in violation of these Terms or applicable regulations;
- use the “LightOn” names, trademarks, and logos, as well as, more generally, any other protected names used in connection with the Platform or User Services, in your advertising and commercial materials, unless you have LightOn’s prior written consent;
- use the Platform or User Services in a manner that violates European laws and regulations, including but not limited to those pertaining to AI. Unless otherwise agreed in writing in advance, LightOn does not authorize the use of the Platform or User Services to develop or implement artificial intelligence systems with a risk level equal to or greater than the so-called “high-risk” level as defined by European regulations, where elements under LightOn’s control are used to provide the User Services to the Customer. The Customer under whose authority the Platform or User Services are used to implement an Artificial Intelligence system with a risk level greater than or equal to the so-called “high-risk” level as defined by European regulations, assumes full responsibility and all obligations, in particular as the provider or deployer (as applicable) of such a system, within the meaning of applicable European regulations.
- cause or allow a third party to do the foregoing.
7. Customer Responsibility
7.1. Fees
The Customer agrees to pay the amounts due to LightOn in accordance with the payment terms set forth at the time of the order or in any agreement governing the provision of User Services to the Customer. The Customer is responsible for paying applicable taxes.7.1.2. LightOn Console Online Offering
Access to the application programming interfaces (APIs) is organized into two distinct plans, detailed on the Pricing Page:- Pay-as-you-go (PAYG) Plan: The Customer is billed monthly in arrears solely based on their actual resource usage (volume of tokens processed, pages parsed via OCR or similar, search queries, or storage volume used). This basic plan is provided strictly on a “best effort” basis, is not covered by any service level agreement (SLA), and provides access exclusively to community support.
- Business Plan: This plan may include a monthly minimum charge (minimum billing amount set for informational purposes; see our current rates) that includes a basic storage quota, technical support via email or ticket, as well as specific service availability commitments (Uptime SLA).
The calculation of usage and the collection of amounts due for Console plans (Pay-As-You-Go and Business Plan) are fully automated and delegated to a secure third-party payment service provider. The Customer agrees to maintain an active credit card or direct debit authorization on their account. The corresponding invoices are generated at the end of each monthly cycle and are accessible via the dashboard. In the event of a failed payment, LightOn reserves the right to immediately suspend the API keys following digital notice.
7.1.2.2. Free PlanLightOn offers a free plan (Free Tier) subject to monthly quotas and bandwidth limits. This access level is provided “as is,” without any service level agreement (SLA) or guarantee of availability or technical support. If certain quotas are exceeded, the corresponding API requests are suspended or rejected until the next billing cycle or until the user upgrades to a paid plan.
7.2. Third-Party Applications
Applications external to the Platform and User Services, including the Customer’s applications, particularly those interfacing with User Services via API, are subject, where applicable, to their own terms and privacy policies. The Customer is responsible for reviewing these terms and policies before using third-party applications. LightOn is not responsible for third-party applications and does not warrant or support them. By enabling a third-party application that uses or accesses Customer Data, the Customer authorizes the transfer of such data to the third-party application and, where applicable, shall ensure that a legally valid data transfer mechanism exists for the transfer or onward transfer, in accordance with all applicable privacy and data protection laws.7.3. Users
The Customer is responsible for the distribution of access it grants to the Platform and for Users’ use of the User Services, as well as for their compliance with these Terms. The Customer shall ensure that all Users are of the required age to use the Platform or User Services in their country of residence at the time of such use. Where applicable, the Customer represents that it has obtained all necessary consents for the use of the User Services by its Users.**7.4. Customer Data **
The Customer is responsible for ensuring that all Customer Data and any other content or information provided to LightOn or uploaded, published, processed, stored, or transmitted to the User Services complies with these Terms. If any Customer Data violates these Terms, LightOn may request that the Customer delete or modify the Customer Data so that it no longer violates these Terms, or LightOn may, with respect to items under its control, without being obligated to do so, delete such Customer Data or take the necessary measures to resolve the issue.7.5. User Comments
7.5.1 Feedback Mechanism.
The Platform may include interactive features that allow Users to provide qualitative feedback regarding the Services to other users (e.g., “like,” “dislike,” or “report”). This mechanism is designed to identify technical anomalies and improve the accuracy of the Platform’s results. The feedback mechanism is not available in ephemeral mode.- Like and Dislike. Interactions with the Like and Dislike buttons are recorded in the conversation log and are not sent to any recipient. The logs, and thus the information indicating that a user clicked a Like/Dislike button, are accessible in the logs only to users with the DPO role.
- Report. This feature allows Users to provide information regarding a response in a conversation (“User Comments”) to the support team.
**7.5.2 Content of comments, routing, and support team. **
The recipient of User comments (the “support team”) is determined exclusively by the client via the platform’s system configuration (specifically the support email setting).- Content of User Comments: When users use the “report an issue” comment (flag), a brief report is sent to the support email address specified in the admin panel (see below) and recorded in the admin panel, accessible only to users with instance-level access. This report includes only information related to the reported message, such as the user’s query and the response in Paradigm. To facilitate troubleshooting, the user submitting the user feedback may choose to attach documents related to the interaction (“documents”) to the context shared with the support team in the user feedback (“feedback content”). Only registered Users with the DPO role can access other messages in the conversation, beyond the specific message that was reported.
- Customer-Controlled Routing: The recipient of the comment content can be configured to specify an internal email address via the appropriate setting in the configuration keys, as detailed in the relevant documentation. Comment content is then routed only to the recipients designated by the Customer. In this case, LightOn has no access to the processing of said comments and assumes no responsibility in this regard.
- Routing to LightOn: If the Customer configures the corresponding configuration key to route user comments to LightOn (for example, for SaaS deployments or Level 3 support), the Customer authorizes LightOn to process this data in accordance with Section 7.5.3 below.
- Voluntary submission: The transmission of documents within the content of comments is strictly optional and can only be triggered by an affirmative action on the part of the User (e.g., by checking a box).
- Disclaimer: The Customer acknowledges that if Users refuse to share documents, the support team’s ability to effectively diagnose and resolve specific glitches or recovery failures may be severely limited.
7.5.3 Limited License and Use of Data.
In the event that the content of comments is transmitted to LightOn, LightOn’s use of such data is strictly limited as follows:- No Use for Model Training: LightOn will not use the content of the comments or any associated documents to feed, train, retrain, or fine-tune fundamental or general artificial intelligence models.
- Benchmarking and Quality Assurance: The Customer grants LightOn a limited, non-exclusive license to use the content of the comments solely for benchmarking and quality assurance purposes. For the purposes of this Agreement, the term “benchmarking” refers to the use of data to verify that subsequent technical modifications to the Platform or User Services (i) successfully resolve the reported issue (regression testing) or (ii) do not degrade the quality of previously successful interactions.
- Confidentiality: All Feedback Content received by LightOn remains confidential and is subject to the data protection obligations set forth in Section 9.
8. LightOn’s Responsibilities
8.1. Obligation of Means
Strictly within the scope of the provision of paid User Services to any User, LightOn is bound by an obligation of means. LightOn further reserves the right to perform technical interventions, maintenance, or updates on the Platform and the User Services under its control, which may result in a temporary interruption of access. Nevertheless, LightOn undertakes to use its best efforts to ensure that User Services are not interrupted during periods of normal or intensive use of the Platform. In any case, and unless otherwise stipulated in a service level agreement or any document of similar scope, any resulting service malfunctions or unavailability shall not give rise to any compensation for Users. In particular, LightOn does not guarantee to Users:- The reliability, performance, or completeness of the content published on the Platform in relation to the Users’ intended use. Users agree to use this information at their own sole risk;
- The nature and outcome of relationships between Users, if any.
8.2. Published Data and Content
LightOn makes every effort to ensure the quality of the Data present on the Platform over which it has control. However, any Content available through the Platform and User Services is the sole responsibility of its author or the person who created or submitted it, provided that LightOn is not the author. LightOn does not control or guarantee the truthfulness, quality, accuracy, validity, relevance, or legality of the Content or the results generated by the use of the Platform or the User Services. As a service provider, LightOn has no control over User behavior; LightOn’s role is limited to facilitating access to and making available the User Services and the Platform. Consequently, LightOn cannot be held liable in this regard, particularly with respect to any damages that may result. If LightOn were to become the subject of an out-of-court or legal proceeding due to the use of the Platform or User Services, it may seek to hold the Customer and/or the User concerned liable to obtain compensation for all damages, sums, judgments, and costs that may arise from such a proceeding. The User acknowledges that LightOn, where possible, reserves the right, without being obligated to do so, to review the Content, remove it, or modify it in order to, in particular, (i) operate, secure, and improve the Platform and User Services, (ii) ensure compliance with applicable provisions, including these Terms, (iii) comply with applicable law or the decision of any competent court.8.3. Relationships Between Users
Any correspondence, exchange, or relationship of any kind between Users via the Platform or User Services, including any comments, notes, or corrections associated with the Content, is binding only on those Users. Consequently, LightOn shall not be held liable for any damage or loss caused during the use of the Platform or User Services by Users. The Customer and, where applicable, the User involved undertake to LightOn to defend, indemnify, hold harmless, and release LightOn from any and all claims, costs, demands, proceedings, damages, and losses (including reasonable attorneys’ fees) incurred, suffered, or paid by LightOn, arising out of or in connection with their relationships (whether contractual or otherwise).9. Data Protection
9.1. Processing of Personal Data
In connection with the provision of the Platform and the delivery of User Services, LightOn acknowledges that it may be required to collect and process Personal Data on behalf of and for the Customer, particularly when LightOn controls all or part of the technical infrastructure necessary to operate the Platform. Users are informed that LightOn acts in such cases as a data processor within the meaning of data protection legislation and undertakes to process the Personal Data entrusted to it in accordance with the following provisions, and to ensure compliance with these terms by its permanent and non-permanent staff, as well as any subcontractors, in particular by imposing on them commitments similar to those set forth below. LightOn will process Personal Data only:- to provide, manage, protect, update, and improve the quality of the User Services under its control,
- to enforce the Terms and exercise its rights hereunder,
- in accordance with the law, and
- in accordance with the Customer’s instructions.
9.2. Data Protection Agreement
LightOn processes Personal Data on behalf of the Customer in accordance with the Data Protection Agreements established with the Customer.9.3. Security
LightOn is committed to maintaining an information security program that complies with industry standards, consisting of technical and organizational safeguards designed to protect the data it processes. Where it has control over them, LightOn ensures the security and confidentiality of User accounts, particularly with regard to account credentials (username and passwords, API keys, etc.). Notwithstanding the foregoing, the Customer and/or User is responsible for maintaining the security and confidentiality of the credentials used to access the Platform or User Services.9.4. Subcontractors
LightOn may engage subcontractors to assist in providing the User Services, provided that:- the subcontractors receiving Personal Data are subject to confidentiality obligations no less protective than those set forth in these Terms;
- LightOn remains responsible for its obligations under these Terms and for the use of Personal Data by subcontractors.
10. Confidentiality
10.1. Use
If the Parties disclose Confidential Information, the recipient shall use the disclosing Party’s Confidential Information only to exercise its rights and fulfill its obligations under the Terms and applicable provisions. The recipient shall exercise reasonable care to protect the Confidential Information.10.2. Non-Disclosure
Unless required by law or regulation, the recipient shall not disclose Confidential Information to anyone, except to its affiliates, employees, agents, or subcontractors who need to know such information and who are bound by confidentiality obligations at least as protective of the Confidential Information as those described in this section. The recipient shall be liable for any breach of this section by such parties. A breach of this section may cause irreparable harm and entitle the disclosing party to an injunction.10.3. Required Disclosure
The Recipient may disclose Confidential Information to the extent required by law, provided that it uses reasonable efforts to notify the Disclosing Party in advance and gives the Disclosing Party the opportunity to object to the disclosure (except as described in the “Legal Proceedings” section). Confidential Information disclosed pursuant to this section shall otherwise remain subject to the confidentiality obligations described above.11. Intellectual Property Rights
11.1. Ownership
Unless expressly stated otherwise, these Terms do not grant any rights, implied or otherwise, to intellectual property. The Customer owns and will continue to own all intellectual property rights in the Customer Data, including any documents or information it provides or makes available during its use of the Platform or User Services, questions asked by Users and the answers generated by the Platform, and LightOn owns and will continue to own all intellectual property rights in the Platform and the User Services, including the original source code that enables their operation.11.2. Licenses
The Customer grants LightOn a worldwide, non-exclusive license to access, host, use, process, cache, copy, modify, distribute, execute, export, and display the Content and Customer Data solely for the purpose of providing the User Services or as described in the Terms. The Customer represents and warrants that it has obtained all necessary licenses or rights to grant the aforementioned license. LightOn grants the Customer a non-exclusive worldwide license to access, use, export, and display the Content and Customer Data solely for the purpose of providing the User Services or as otherwise described in the Terms. LightOn represents and warrants that it has obtained all necessary rights and licenses to grant the aforementioned license.12. Suspension and Management of the Platform
Within the scope, particularly technical, controlled by LightOn, LightOn may limit or suspend, temporarily or permanently (termination), the User’s access to and use of the Platform and the User Services:- to the extent required by law,
- to prevent injury, death, or a credible risk of harm to LightOn, the User Services, Users, or any third party
- for failure to pay,
- for repeated violations of applicable provisions and, generally, any of our policies or regulations, particularly regarding copyright,
- at the Customer’s request.
13. Legal Proceedings
If LightOn receives a request from law enforcement or another duly authorized third party to provide data or information about the Customer or its Users, LightOn will comply with a valid legal proceeding only to the extent required by law. LightOn will notify the Customer and/or Users of the request unless expressly prohibited from doing so or unless such notification would jeopardize an individual’s safety.14. Miscellaneous
14.1. Modifications
These Terms constitute the entire agreement between Users and LightOn regarding the use of the Platform and User Services. Any other document, including any mention on the Platform, is for informational purposes only. LightOn may update these Terms at its discretion. Any updates to the Terms must be accepted by Users when they access the Platform following such an update.14.2. Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court decision or proves impossible to implement, the validity, legality, and enforceability of the other provisions of the Terms shall in no way be affected or impaired thereby, and each such provision of the Terms shall be valid and enforceable to the fullest extent permitted by law. In such a case, these Terms will be amended to the minimum extent necessary to remedy any invalidity, illegality, or unenforceability, while preserving to the greatest extent possible the rights and commercial expectations of the Parties hereto, as expressed in the Terms. The headings and subheadings contained in these Terms are included for convenience only and shall not be used to interpret any provision of the Terms. LightOn’s failure to enforce any provision of the Terms or to tolerate a temporary or permanent breach thereof shall in no way be construed as a waiver by LightOn of its rights hereunder. LightOn’s tolerance of a breach or imperfect performance of the Terms, or more generally of any act, failure to act, or omission by the User or the Customer that does not comply with the provisions of the Terms, shall not confer any right whatsoever on the User or the Customer benefiting from such tolerance. Users acknowledge that the Terms and Conditions shall not have the effect of creating, between them and LightOn, a partnership or association of any kind.**14.3. Hyperlinks **
LightOn may provide links from the Platform to other resources accessible via the Internet. In such cases, these resources are independent of the Platform and are owned by third parties. LightOn does not edit or control these sites. Links to any site or resource do not, under any circumstances, constitute an endorsement of their content, products, advertising, or any other goods or services presented on these sites. Consequently, LightOn cannot be held liable for any damage of any kind resulting from the content of these sites. The creation by Users of any hyperlink to all or part of the Platform is strictly prohibited, except- in cases provided for by the Platform and, in particular, for the purpose of making Content accessible to Users who need to know,
- prior written authorization from LightOn, requested via email